Vendeur Caissier polyvalent H/F, LEGO STORE Lille - CDD 35h - #46659

Job Description


Core Responsibilities

• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
  
  
  
  

Pourriez-vous participer à la reconstruction de la tour Eiffel LEGO ? Ou mettre la touche finale à un Van Gogh en briques ?

Pourriez-vous retrouver un hyperpropulseur de rechange pour un vaisseau spatial ? Et retrouver un saxophone manquant pour un club de jazz ?

Les tournesols LEGO ont-ils besoin de la lumière directe du soleil ? Un bonsaï LEGO a-t-il besoin d'être taillé ?

Si vous pensez pouvoir relever ces défis et bien d'autres encore, venez rejoindre l'équipe LEGO à Paris. Nous recherchons des personnes enthousiastes pour rejoindre notre équipe croissante de conseiller.ères de vente dans notre LEGO Store de Lille.

LEGO est le leader mondial du jouet et propose des produits ludiques, créatifs et stimulants pour les enfants mais également pour les plus grands.

Nos LEGO stores sont le porte flambeau de nos valeurs qui intègrent la qualité, l’imagination, la créativité, l’amusement, l’apprentissage et la bienveillance.

Notre rôle est de créer une expérience unique pour chacun de nos visiteurs.

Ce que nous vous offrons

La mission de LEGO est d’ « Inspirer et Développer les Constructeurs de Demain ». Notre objectif est de l’appliquer également à nos collaborateurs. Dans cette perspective, nous leur offrons un environnement de travail fun et stimulant et les soutenons dans leur développement personnel et professionnel.

A propos du poste

Nous offrons un salaire compétitif assorti d'excellents avantages. Il s'agit d'un poste à temps plein en CDD 35h avec une formation complète.

Principales responsabilités

En tant que véritable ambassadeur(rice) de LEGO et de ses valeurs, les missions principales du Conseiller.ère de vente (H/F) s’articulent autour des axes suivants

• Assurer une expérience unique à tous nos visiteurs via un accueil personnalisé, chaleureux, convivial et amusant (par le jeu).
• Animer les aires de jeux pour faire découvrir nos produits.
• Conseiller et Vendre grâce à votre écoute et votre expertise produits, vous orientez le client dans ses choix.
• Encaisser selon les procédures et standards en vigueur.
• Fidéliser notre clientèle en proposant notre programme de fidélité.
• Encourager le feedback de nos clients de sorte à optimiser notre qualité de service.
• Maintenir les normes visuelles, de merchandising et de réception et rangement des stocks en vigueur au sein de LEGO Brand Retail.
• Participer à toute autre activité selon les besoins du magasin.
  
  
  
  

Cette liste de missions n'est pas exhaustive et vous pourrez vous voir confier des responsabilités annexes par le(a) Directeur(-rice) du LEGO store ou son adjoint(e).

Pour réussir dans ce poste, vous devez avoir

• Appétence à travailler dans un environnement dynamique et y contribuer.
• Une expérience Retail dans un environnement exigeant et centré sur le service client.
• Polyvalence, disponibilité, capacité à travailler selon des horaires flexibles, y compris le week-end.
• Autonomie, sens de l'organisation, rigueur, proactivité, ponctualité et assiduité.
• Qualités relationnelles, esprit d'équipe et sens du service au client.
• La maîtrise de l’anglais et une expérience de travail avec des enfants seraient des atouts.
  
  
  
  

Le groupe LEGO est fier d'être un employeur qui respecte l'égalité des chances. Nous nous engageons à garantir l'égalité des chances en matière d'emploi et de rémunération, indépendamment de la race, de la religion, du sexe, de l'origine nationale, de l'orientation sexuelle, du handicap ou de l'identité sexuelle.

Le groupe LEGO s'engage pleinement en faveur des droits et du bien-être des enfants dans le monde entier. Les candidats qui se voient proposer des postes à fort engagement auprès des enfants sont tenus de participer à une vérification des antécédents en matière de protection de l'enfance, en tant que condition de l'offre. Nous vous remercions de partager notre engagement mondial en faveur des droits de l'enfant.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.